Waking a Chromebook

Modified on: Mon, 5 Feb 2024 6:07 PM

Who:

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    Techs or Staff Users


What:

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    Waking a Chromebook when it’s in sleep mode. 

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      Note: This is if the device isn’t powering on, even if you have been charging it AND the light on the side is blue.


Solution:

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    Press the power button (located on the side of the device) + the Refresh key (it looks like an arrow in a circle. Hold them both down for 10 seconds until you see the ChromeOS screen turn on. 

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      Note: You may have to plug it in to a charger before trying this step. If you have done this, and it still isn’t working, please contact Tech Support. 

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