Blackboard - Missing buses Tech Solutions Who: Staff What: Any staff person needing to send information to parents about a bus and there is a problem with it. Solution: Please take the following steps. You must first contact Transportation Department to find out if there is a bus with that number, actually going to that location. Once confirmed, then you may follow through with your concerns/questions about the bus you are look for or have a question about and where you would find the answer.